Friday, March 9, 2007

All The Technology In The World...

... can't work if you don't use it. Sometimes, with all the technology we employ to create safeguards, we lull ourselves into a false sense of security. I've run into this myself more than a few times, where I overly trust my code or my policies to bring about the outcomes I want.

This story about an impostor working a full shift in an E.R. reminds us all that no matter how much thought and preparation we put into any system, the weakest link is always the trust you place in your users.


Disclosures and Disclaimers


My employer is compensated through funding to provide analytical research, technology solutions, and Web-based public and private health care performance reports by the State of New York, the State of Illinois, the Centers for Medicare & Medicaid Services, the Agency for Healthcare Research and Quality, the Commonwealth Fund and Bridges to Excellence. I am not being compensated by any of these organisations to create articles for or make edits to this Web site or any other medium; and all posts authored by me are as an individual and do not represent my employer or the agencies I work for.